Frequently Asked Questions

Who can refer to Vital Home Health Services?


Anyone can refer to our services: GPs, discharge planners, specialists, allied health professionals, social workers, family members, carers, and even yourself.

What do our Nurses do?


Our highly experienced and caring Nurses and Care Providers work directly with clients and their carers and family members in a variety of ways to enable them to remain at home for longer and to remain as independent as possible. The duties performed by our Nurses and care Providers include but are not limited to:

  • Initial comprehensive nursing assessments and follow up visits.
  • Medication administration, including prompting and monitoring.
  • Dementia care and management
  • Intravenous (IV) therapies
  • Palliative care
  • Health education and health promotion
  • Grief and bereavement counselling
  • Continence assessment and management
  • Rehabilitation and reablement
  • Falls risk assessment and management
  • Diabetes and chronic disease management
  • Post-acute care
  • Wound care and management including prevention of wounds education
  • Nasogastric tube feeding
  • Stoma care
  • Colostomy care
  • Ventilation at home
  • Behavioural support
  • Oedema management
  • Enteral feeding
  • Indwelling catheter care and management for males and females
  • Suprapubic catheter care and management

Can the Nurse visit at a time convenient to our family?


Absolutely! Our experienced Nurse will contact you and schedule your Initial Assessment at a time suitable to you and your family’s needs.

What if I need Nursing care and allied health services such as a Physiotherapist, Dietitian and Podiatrist?  Can my Nurse organise all of these for me?


Definitely! When attending your Initial Assessment, your experienced nurse will assist you in determining what services you require and he/she will do all of the organizing for you, you will not need to do a thing.

Can I refer myself or a family member to Vital Home Health Services?


Yes you can. Please contact us on (02) 9703 5661 and speak to one of our friendly staff members who will be happy to assist you and discuss all your needs.

I am not sure of my private health insurance coverage for community nursing. How can I find this information out?


Our helpful staff will be glad to help you in determining your health coverage for community nursing. Just call us on (02) 9703 5661 to discuss all your needs.

Vital Home Health Services acknowledges that Aboriginal and Torres Strait Islander People as the original owners of this vast and beautiful land we live on. We acknowledge and respect all Elders past and present.