Coordination of Care
What is coordination of care?
By using a holistic approach, Vital Home Health Services Care Providers take the time to get to know you and your loved ones. We liaise on a regular basis with you, your loved ones, your GP, and any other health care professional providing care to you. We sit down with you to identify all of your needs and goals through a process of assessing, planning and facilitating all of the options available to you, including your option to use an advocate any time you choose to do so.
Regular reviews of your care
We perform regular reviews of all clients to ensure our services are meeting all of our clients’ needs and goals. If at any point our services are no longer meeting our clients’ requirements, we tailor our services accordingly to meet your new needs and goals to ensure that our clients are able to maintain their health and wellbeing and live a comfortable and fulfilling life.
Vital Home Health Services are able to link you up with all the local social supports programs available to you, including transport and access at these services. Vital Home Health Services staff are very well networked and can help you source services in your local area that you may have not known about. Vital Home Health Services staff will not leave a stone unturned when it comes to coordinating your care and services. We will strive for your comfort, your health and wellbeing including your enablements at all times.
Person-centred care
At Vital Home Health Services, person-centred care is at the heart of our services, where each client receives a service that is personalised, tailored and that takes into account each and every aspect of the person’s life, personal surroundings and preferences. If you or your family member encounter changes to your care needs i.e. injury, life events or recovery we can cater for this.
Aged Care & NDIS Client advocacy
If you require an advocate to speak and make decisions on your behalf this is also something Vital Home Health Services can provide. An advocate can also simply be a support to you through this process of finding the best care services for your requirements.
As an advocate we can:
- Listen to your concerns
- Empower you to identify your rights and responsibilities
- Assist you to uphold your rights
- Speak on your behalf to uphold your rights
Source: Seniors Rights Service
NDIS Advocacy
For our NDIS clients Vital Home Health Services are an approved NDIS provider this enables us to be advocates for NDIS participants and support them with the following:
- Providing supports or services to the person with a disability
- Providing independent advocacy for the person with a disability, to assist the person with a disability to exercise choice and control and to have their voice heard in matters that affect them
- Act at the direction of the person with a disability, reflecting the person with a disability’s expressed wishes, will, preferences and rights
Source: NDIS Quality and Safeguards Commission
